WOW! What customer service! Made a quick phone call and Summer was not only incredibly knowledgeable but she was also very thorough. Before we placed our order she double checked with an engineer to make sure that we were purchasing the correct items for our needs. I cannot thank Summer and DrainageKits.com for such excellent customer service.
When I was unable to find what I was looking for, I called. John was very knowledgeable and very patient in helping me determine the best fit for our project, as well as following thru with placing the order. If future drainage needs arise, DrainageKits.com will be my first contact; their service was most appreciated.
I just wanted to Thank the team for the outstanding customer service you provided to me on my last order. My order arrived sooner than I expected. Plus my order was filled correctly. And I really like the fact that you guys don’t scalp your customers on freight charges. I am so glad I found you guys.
Thank you so very much for the help with my order. I appreciate it greatly. The drain arrived today, so my concrete goes in tomorrow, and pool days are just around the bend. Thanks so much!
Thanks so much for providing excellent service! The product looks excellent and I anticipate top performance. Thanks again for your help and support.
Thanks, your the best. I’m gonna do my driveway with the 5″ soon. Love these grates!